Your Building, Protected by
the Experts.
Our Single-Point Guarantee covers the design, system,
and installation
under one warranty.
What makes our
guarantee different?
Our Single-Point Guarantee brings the design, materials, and installation workmanship under one warranty, issued and backed by Garland UK.
If an issue ever arises, you deal directly with us. There are no third-party disputes, no delays, and no split responsibility, just clear accountability and fast resolution.
Where other manufacturers offer product-only guarantees or divide liability across multiple parties, Garland UK takes full responsibility for your project. Guarantees are available for up to 30 years, depending on the system and specification.
What sets our guarantee apart
What makes Garland UK’s Single-Point Guarantee different
from other roofing warranties
Only approved
contractors
Every Garland system is installed by a rigorously vetted Approved Contractor, ensuring consistent workmanship and quality.
Up to 30 Year
coverage
Terms that cover the full roofing system, materials, design and installation, for up to 30 years depending on the system and specification.
Single
accountability
One point of contact, one responsible part. No split liability or disputes between manufacturers, suppliers or installers.
Protecting industry leaders
See what organisations across healthcare, education, and commercial sectors say
about our Single-Point Guarantee.
Single-Point Guarantee vs. Standard Roofing Warranties
| Feature | Standard Roofing Warranty | |
|---|---|---|
| Design Cover |  |  Often excluded |
| Installation Cover | | Installer responsibility |
| System Cover | | |
| Roof & Solar cover in one guarantee | | Not offered |
| Managed by one single point of contact | | Multiple parties involved |
| Long-term technical support | | Typically ends at handover |
| Fully transferable | | Sometimes limited |
Guaranteed Garland UK Systems
All our high-performance waterproofing systems are
covered by our Single-Point Guarantee
| Liqui-Zero 20 years |
| Dura-Coat 20 years |
| Dura-Walk 15 years |
| R-MER LOC (Aluminium) 30 years |
| R-MER LOC (Steel) 20 years |
| R-MER TILE ST 20+20 Years** |
| R-MER CLAD (Steel) 20 Years |
| R-MER COMPOSITE 20 Years |
| Solarise Up to 30 Years |
| StressPly Signature 30 years |
| StressPly Flex Plus 25+5 Years |
| StressPly Defender Plus 25+5 Years |
| StressPly Flex 25 Years |
| StressPly SA 25 Years |
| StressPly Evolution 20 Years |
Why choose Garland UK’s Single-Point Guarantee?
Complete peace of mind
We remove uncertainty by taking 100% responsibility for the design, system and installation workmanship.
No
finger-pointing
One guarantee, one accountable partner. No disputes, just fast resolution when you need it.
Long-term partnership
Your dedicated Technical Manager stays with you for the long-term, not just for the project duration.
Frequent Questions
Most common questions about our Single-Point Guarantee
Once your project has been completed on-site and has been signed off by your dedicated Technical Manager, they will personally arrange all paperwork to produce your guarantee certificate.
You will receive your Guarantee certificate via email and a copy will be digitally stored in your RAMP account for future reference.
Yes. Garland UK produces bespoke specifications for each and every project, so in the unlikely event of a roof system failure due to improper design, Garland UK will accept full responsibility and rectify the issue immediately.
Yes. The guarantee includes labour, materials and all associated costs. If the original Approved Contractor who carried out the work is no longer trading, then we will commission another Garland Approved Contractor to carry out the works.
If a complete roof system needs to be replaced, then we will ensure to use a Garland UK waterproofing system of equal or improved performance.
Garland UK is a 100% owned subsidiary of Garland Industries, therefore all liabilities are the responsibility of Garland Industries.
Yes. All Garland UK Guarantees, no matter their duration, protect against consequential loss. This includes damage incurred to the building and contents as a result of the failure of products supplied by Garland UK, up to a value of £200,000.
Additionally, financial consequential loss as a result of business interruption is also covered, up to a value of £200,000.
In the unlikely event of a fault, all you need to do is reach out to your dedicated Technical Manager and notify them of the issue. They will handle all processes for you and resolve the problem as quickly as possible.
Our guarantees are issued based on the system being installed by one of our Approved Contractors. Therefore works carried out by a non-approved contractor may void your warranty.
Garland UK does not offer Insurance Backed Guarantees (IBGs) as standard, but we can arrange one on request.
Some manufacturers advertise IBGs of up to 30 years. In practice, these are often their own product liability policies, which are renewed annually. If the manufacturer ceases trading, that cover ends.